Privacy
Privacy Policy
Last updated: July 2, 2026
This policy covers agentika.ca, the Agentika AI CRM (sales.agentika.ca), the Platform API portal (ai.agentika.ca), and the admin/API layer behind them. See also our Terms of Service.
What we collect
Contact details you submit (name, email, company, messages sent through booking or support channels); account and workspace information needed to provide the product (owner/team member identity, workspace settings, connected-account status); content you create or import to use the product (leads, business profile inputs, message drafts, uploaded files); usage and billing records (credits consumed, plan, invoices); support communications; and technical/log data (IP address, device/browser information, pages visited, timestamps, error logs) collected automatically when you use our sites and apps.
Cookies and analytics
We use PostHog for product and website analytics (page views, feature usage, and similar events) and functional cookies to keep you signed in and remember basic preferences. Analytics traffic is proxied through our own domain to reduce reliance on third-party cookies. We do not use third-party advertising trackers. You can block cookies in your browser, though some product features (like staying signed in) may stop working correctly if you do.
How we use it
We use information to operate Agentika; provision and support AI CRM beta and API workspaces; process payments and manage billing; personalize and improve the product; protect accounts and prevent abuse or fraud; measure usage and product performance; and communicate with you about demos, onboarding, product updates, security notices, and billing. AI features (deep research, drafting, scoring, discovery) process your workspace's business and prospect data to generate the outputs you request; we do not use your workspace content to train third-party foundation models.
Data retention
We retain account and workspace data for as long as your account is active and for a reasonable period afterward to support account recovery, legal, accounting, or reporting obligations. Usage logs and vendor request records are retained for operational debugging and billing accuracy and are periodically purged. You can request earlier deletion as described below.
Service providers (subprocessors)
We share information with infrastructure and service providers who process it on our behalf, including: Google Cloud Platform (hosting, database, and storage), Clerk (authentication), Stripe (payment processing), PostHog (product analytics), Resend (transactional email), Unipile (email/LinkedIn send and inbox integration for AI CRM customers), and AI/research providers used to generate deep research, drafts, and discovery results. Provider identities used internally to fulfill a task are not exposed in customer-facing output. These providers are contractually restricted to using your data only to provide services to Agentika.
Your rights
You can request access to, correction of, or deletion of your personal information, or ask us to export your account data, by emailing hello@agentika.ca. We will respond within a reasonable time and may need to verify your identity before acting on a request. Deleting a workspace owner's account may require transferring or removing associated team and billing records.
Data location and security
Data is hosted on Google Cloud infrastructure with encryption in transit and access controls limiting who can view customer data. No method of transmission or storage is 100% secure; we work to protect your information but cannot guarantee absolute security.
Changes to this policy
We may update this policy as the product evolves. Material changes will be reflected by updating the "Last updated" date above, and where appropriate we will notify active customers directly.
Contact
For privacy questions or requests, contact hello@agentika.ca.